Downloads & guides
Installation files and step-by-step guides for every product in our shop.
I no longer have my key
You can retrieve it yourself at any time — with your order number and the email address you ordered with. No password needed.
The installation file is free to download below. Without a key it activates nothing — which is why the key is what matters.
Is your antivirus flagging the file as suspicious? That happens with installation files: they are compressed and are not distributed through the Microsoft Store. If you are unsure, write to us — we will go through it with you.
Installation files
The installation file is freely available — it is your key that activates it. If you do not have one yet, you will find the products in the shop.
Microsoft Office2024, 2021, 2019, 2016, 2013, 2010
Office 2024 Standard2 files
Other languages(Deutsch, Español, Nederlands, Français, Italiano)
Office 2024 Professional Plus2 files
Other languages(Deutsch, Español, Nederlands, Français, Italiano)
Office 2021 Standard2 files
Other languages(Deutsch, Español, Français, Italiano)
Office 2021 Professional2 files
Other languages(Deutsch, Español, Nederlands, Français, Italiano)
Office 2019 Standard2 files
Other languages(Deutsch, Español, Nederlands, Français, Italiano)
Office 2019 Professional2 files
Other languages(Deutsch, Español, Nederlands, Français, Italiano)
Office 2016 Standard1 file
Office 2016 Professional2 files
Other languages(Deutsch, Español, Français, Italiano)
Office 2013 Professional2 files
Other languages(Deutsch, Español, Français, Italiano)
Office 2010 Professional2 files
Other languages(Deutsch, Español, Français, Italiano)
Windows11, 10, 7, Server 2022
Windows 11 — Pro and Homefrom Microsoft
One file for both editions: Microsoft's official Media Creation Tool downloads Windows 11 for Pro and Home. Which edition gets installed is decided by your licence key at activation — so there is nothing for you to choose.
Download from MicrosoftFor this version we send you the installation file directly — write to us with your order number and it goes out the same day.
Request the fileWindows 10 — Pro and Homefrom Microsoft
One file for both editions: Microsoft's Media Creation Tool downloads Windows 10 for Pro and Home and picks 32- or 64-bit itself. Which edition gets installed is decided by your licence key at activation.
Download from MicrosoftFor this version we send you the installation file directly — write to us with your order number and it goes out the same day.
Request the fileWindows 7 Professional1 file
Other languages(Français, Italiano)
Windows Server 2022from Microsoft
You download Windows Server 2022 directly from Microsoft. Microsoft provides the installation media through the Evaluation Center — your key turns it into the full version. If you need a hand with that, just write to us.
Download from MicrosoftFor this version we send you the installation file directly — write to us with your order number and it goes out the same day.
Request the fileMicrosoft Project2024, 2021, 2019, 2016
Project 2024 Professional2 files
Project 2021 Professional2 files
Other languages(Deutsch, Español, Nederlands, Français, Italiano)
Project 2019 Professional2 files
Other languages(Deutsch, Español, Français, Italiano)
Project 2016 Professional2 files
Other languages(Deutsch, Español)
Microsoft Visio2024, 2019, 2016
Visio 2024 Professional2 files
Visio 2019 Professional1 file
Other languages(Deutsch, Español, Français, Italiano)
Visio 2016 Professional2 files
Other languages(Deutsch, Español)
Installation — step by step
- 01Download the installation file.
- 02Open the file and follow the setup wizard.
- 03Start any Office program, for example Word.
- 04Enter your licence key when you are asked for it.
Activation
- Open the program you installed.
- Choose “Enter product key” and type in your licence key.
- Confirm — activation runs online and takes a few seconds.
Your licence key is in your order confirmation and always available under My account.
Show my licence keyWill this run on my machine?
The system requirements are on every product page in the shop — under System requirements, with the source at Microsoft. They differ considerably between versions, which is why each product shows its own rather than a general list.
Every product in this shop is for Windows. Not compatible with Apple macOS™, Android devices or Chromebooks.
Common problems
- 1Please check your junk or spam folder too: because of the link inside, the email sometimes ends up there.
- 2You can look up the key yourself at any time. All you need is your order number and the email address you ordered with.
- 3If it still does not turn up, write to us: we will send it again and, if you prefer, to a different address.
- 1Open Windows Settings and go to System → Activation.
- 2Choose “Change product key” and enter the key from our email.
- 3Click “Next” and then “Activate”. The machine has to be connected to the internet.
- 4Check that your Windows edition matches the key: a Pro key will not activate Home, nor the other way round.
- 5If an error message appears, send us a screenshot.
- 1This error is common when moving from Home to Pro and can almost always be fixed.
- 2First enter Microsoft's generic key: VK7JG-NPHTM-C97JM-9MPGT-3V66T
- 3Click “Next”.
- 4Now disconnect from the internet. This is the decisive step.
- 5Let the upgrade finish — the machine will restart on its own.
- 6After the restart, enter our key to activate.
- 1Open any Office program, for example Word.
- 2Go to “File” → “Account”.
- 3Choose “Change product key” and enter it in the window that opens.
- 4If that option does not appear, reinstalling from our download is what fixes it.
- 1Open any Office file, for example in Word.
- 2Go to “File” → “Account”.
- 3That page shows whether the product is activated and which version it is.
- 1It depends on the option you bought: 1 device, 2 devices or more. The exact number is in your order confirmation.
- 2While the activations are in use, a perpetual licence cannot be moved to additional devices.
- 1Leftovers from an earlier Office installation block the new one — even if the program was already uninstalled.
- 2Open Settings → Apps → Installed apps, find every Office entry and uninstall it.
- 3If leftovers remain or the uninstall fails, use Microsoft's official tool: download the Office Deployment Tool (link below), run it and extract its files into a folder, for example C:\ODT.
- 4Download our configuration file quitar-office.xml into that same folder (button below).
- 5Open Command Prompt as administrator, go into the folder (cd C:\ODT) and run: setup.exe /configure quitar-office.xml — it removes any Office, Project and Visio still on the computer.
- 6Restart the computer, then install our version. Your key is not lost.
- 1It is almost always leftovers from an earlier Office installation.
- 2First remove every version of Office from Settings → Apps → Installed apps.
- 3Restart the machine.
- 4Install the version from our download again.
- 5If the same error appears, send us a screenshot and we will find another way round it.
- 1That file is part of Microsoft's Visual C++ Redistributable and is missing from your system.
- 2The cleanest fix is to install Microsoft's official package — both variants, 64- and 32-bit.
- 3Restart the machine and try the installation again.
- 1That file belongs to Office. It is missing or damaged because the Office installation is damaged.
- 2Open Settings → Apps → Installed apps → Office → Modify and choose “Online Repair”.
- 3If that is not enough, open Command Prompt as administrator and run: sfc /scannow
- 4Then: DISM /Online /Cleanup-Image /RestoreHealth
- 5If the error persists, uninstall Office completely and install it again.
- 1This happens with compressed installation files: the antivirus cannot see what is inside and warns as a precaution.
- 2The file contains only the Microsoft software you bought.
- 3Add your downloads folder as a temporary exception and start the installation again.
- 1S mode blocks any installation that does not come from the Microsoft Store, however safe the source.
- 2Open Settings → System → Activation.
- 3Under “Switch to Windows Pro” choose “Go to the Store”. Careful: do not click the link under “Upgrade your edition of Windows”.
- 4In the Store, on the “Switch out of S mode” page, click “Get”.
- 5The switch is free but permanent: it cannot be undone. Your machine stays protected by Windows Defender.
- 1This error also appears without S mode; in that case it is Smart App Control.
- 2Open Settings → Privacy & security → App & browser control.
- 3Click “Smart App Control settings” (in blue).
- 4Set it to “Off” and run the installation again.
- 1Microsoft does not offer this edition as a consumer download, which is why the setup.office.com route does not work here.
- 2Install the version from the link we sent you. It is the same software, obtained by a different route.
- 3Only then can the key be entered.
- 1No. These licences are for Windows 10 and Windows 11 only.
- 2They cannot be installed on macOS.
- 1First check your internet connection and open the link in another browser.
- 2All the installation files are also always on our downloads page.
- 3If it still does not work, write to us and we will check the link.
- 1Yes. Microsoft's installation media is the same for Windows Home and Pro.
- 2Which edition gets installed is decided by your licence key at activation.
- 3So there is nothing in particular for you to choose.
- 1These are volume licences that Microsoft sells to businesses which are allowed to resell them.
- 2The Court of Justice of the European Union recognised that such resale is lawful, which is why many shops can offer them more cheaply.
- 3The software you install is the same as buying it directly from Microsoft. The only difference is the purchase route.
- 4Because Microsoft does not offer this edition to consumers as a download, we serve the installation file ourselves.
- 1If the order did not complete, no payment reached us either: you have not been charged.
- 2Check the details you entered, or try another payment method.
- 3If you can still see a charge, write to us with the date and we will check it right away.
- 1You can download the invoice for your order yourself at any time.
- 2If you need the invoice with your company's tax number on it, write and tell us and we will reissue it corrected.
Repair tools
Office removal — configuration file
Removes any Office, Project and Visio (2016 to 2024 and Microsoft 365) when the normal uninstall in Windows fails or leaves files behind that block a new installation.
On its own this file does nothing: it is a configuration file. You also need setup.exe from Microsoft's Office Deployment Tool, which is free. Office Deployment Tool (Microsoft)
- 1.Download the Office Deployment Tool, run it and extract its files into a folder — for example C:\ODT.
- 2.Download this file into the same folder.
- 3.Open Command Prompt as administrator and change into that folder (cd C:\ODT).
- 4.Run: setup.exe /configure quitar-office.xml
- 5.Let it finish, restart the computer, then install Office again and activate it with your key.
It removes every Office, Project and Visio from the computer, not only the one that fails. Your licence is not lost — the same key activates it again after reinstalling. An old Office 2010 or 2013 is not removed by this file: uninstall it from Settings → Apps. If you are unsure, write to us first and we will go through it with you.
Office removal — configuration fileStill not working?
Request a replacement key
Is your key being rejected? Write to us with your order number and the error message you see — we will issue a new one.
Contact supportOr simply write to support@lisecure.uk